Quality Assurance Specialist

Position Title: Quality Assurance Specialist
Requisition ID: 38236
Career Group (ADSP): Distribution Center
Division: National Procurement Metro (80299528)
Department: Quality Assurance

Province: Canada : Ontario
Position Type: Permanent


Joining our team has its advantages!

  • Flexible schedule to promote work/life balance
  • Telecommuting in hybrid mode
  • Group insurance from the first day
  • Very competitive pension plan
  • Generous holiday policy
  • Personal days
  • Employee Assistance Program
  • Free parking
  • Opportunity for professional development


Responsible for ensuring the quality and safety of produce received and warehoused at the Produce Distribution Centre (PDC). This includes compliance with government and corporate specifications and the maintenance of quality standards that are representative of Metro.


  • Develop and maintain quality procedures for receiving produce at Metro’s PDC. These procedures must assure that:
  • All suppliers shipping to Metro comply with product specifications and related food safety requirements.
  • The receivers follow Metro’s prescribed receiving practices. This also involves one on one job training with the receivers (unionized employees) and managers and group training as required. The incumbent must provide support to the receivers, act as a resource and monitor their performance without directing them.
  • Inventory levels and rotation are monitored to assure the freshest product possible is shipped to the stores.
  • Audit the PDC daily, identifying quality and shrink issues (short codes, inventory problems, rotation or slotting issues, temperature problems etc.) and provide the information in a document form that is easy to use by procurement and the warehouse. Ensure that corrective action is taken in a timely manner.
  • Record all rejections by commodity, identifying the supplier, the item, the number of cases involved, the reason for the rejection and the disposition of the product.
  • Perform in-house inspections, which will be used as the basis for rejecting local and imported products. Inspections will be used as information for our procurement and field offices when dealing with suppliers. Inspections are also the catalyst, which initiates CFIA product inspections.


  • Minimum of 2-3 years of Produce experience.
  • Post-secondary Degree or diploma in a related field.
  • 40 hours weekly: 5 days x 8 hours.
  • Rotating schedule (10-week rotation):
  • 2 weeks Night Shift: 10pm – 6am, Mon to Fri

– 8 weeks Day Shift: 6am – 2pm, Sun to Thurs OR Tues to Sat

  • Working in different temperature area (3C to 23C).
  • Able to lift 50 lb.
  • Available to work weekends or holidays.
  • Excel and Word experience.
  • Able to work well independently, and on a team.


The responsibilities and relationships assigned to this role may change as is necessary to achieve Metro’s business objectives.
METRO is committed to providing an inclusive work environment that reflects the communities we serve. The company values, respects and relies on the diversity of backgrounds, experiences, and points of view because it allows us to innovate, make better decisions and better understand our customers. We will consider qualified applications from all walks of life to build the best team.
We encourage you to let us know if your current condition requires accommodation in the recruitment process so that we can accommodate you.
Please note that we will only contact those whose applications are selected.
We respectfully request that agencies do not contact us or send us unsolicited applications.
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