Personal Support Worker – Emergency TGH


Position: Personal Support Worker
Site: Toronto General Hospital
Department: Emergency
Reports To: Manager
Scale/Grade: Level 56
Salary Range: $25.03 – $25.80 per hour (Start rate: $25.03 per hour in accordance with collective agreement requirements)
Hours: 37.5 hours per week; 11:00 to 19:00 weekdays
Status: Permanent Full-Time

Transforming lives and communities through excellence in care, discovery and learning.

The University Health Network, where “above all else the needs of patients come first”, encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education at UHN. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. Tthe University Health Network (UHN), Canada’s largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world.

The scope of research and complexity of cases at Toronto General Hospital have made it a national and international source for discovery, education and patient care. It has one of the largest hospital-based research programs in Canada, with major research in transplantation, surgical innovation, cardiology, infectious diseases, genomic medicine and liver disease. Find out about our purpose, values and principles here.

The Emergency Department is state-of-the-art with 25 acute care beds, 14 of which are equipped for cardiac monitoring. There is a “Fast Track” area to assess non-urgent patients. The multidisciplinary staff provide 24-hour service to meet the emergency care needs of approximately 48,000 adults per year. A CT scan has been installed in the department. The electronic whiteboard, a communication tool for staff, identifies the location of patients and is an excellent tool for reviewing patient record lab results and the status of all radiological procedures.

The PERSONAL SUPPORT WORKER participates in direct and indirect patient care activities in order to carry out the multidisciplinary care plan. The scope of activities are directed and assigned by the RN or RPN. To support the provision of excellent patient care, the principal responsibilities of the PERSONAL SUPPORT WORKER include: performing basic patient care functions which contribute to the implementation of the multidisciplinary care plan; assisting with patient nutritional needs; contributing to the patient information collection/documentation process; practicing infection control and safety measures to maintain the highest standard of patient care/safety; ensuring a clean and safe environment for patient care/treatment; contributing to patient assessment; performing transportation function; performing departmental duties, following strict adherence to confidentiality policies; performing cross-functional and other duties consistent with the job classification or clinical specialty, as required.


Completion of Grade XII, or equivalent
Successful completion of a PSW program from an accredited community college
Recent six (6) months direct patient care experience
Completion of a Basic Cardiac Life Support (B.C.L.S.) program
Ability to speak, read, write and comprehend the English language
Knowledge of the Occupational Health & Safety Act and other relevant legislation
Knowledge of the Workplace Hazardous Materials Information System (W.H.M.I.S.)
Knowledge of Hospital and departmental policies, procedures, guidelines, protocols and practices
Knowledge of Emergency Assistance Code
Demonstrated independence, a positive attitude and the willingness to work effectively in a team
Ability to facilitate unit functioning and smooth patient care flow
Ability to maintain a consistent level of productivity and efficiency
Ability to perform responsibilities in a courteous manner and produce high quality work while meeting deadlines in accordance to UHN standards
Awareness of Patient Centered Care
Exercise initiative and good judgment with ability to multi-task
Compliance with confidentiality requirements under UHN Privacy Policy
Client service oriented, with the ability to effectively work with diversity and appreciate that people with different opinions, backgrounds and characteristics bring richness to the challenge or situation at hand
Ability to meet the physical demands of the job required including: ability to stand, stoop, walk, bend, lift, push, pull and reach without any physical discomfort on a continuous basis; transferring patients with appropriate assistance; ability to stand for extended periods of time; ability to lift in excess of 40 kg
May be required to work at multiple areas as well as rotating shifts in emergency situations
Vaccines (COVID-19 and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.
POSTED DATE: April 27, 2023 CLOSING DATE: May 4, 2023 by 3:00pm

For current UHN employees, only those who have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN’s attendance management program, and possess all the required experience and qualifications should apply.

University Health Network thanks all applicants, however, only those selected for an interview will be contacted.

UHN is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity and equal opportunity. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bona-fide requirements for the open position. Applicants need to make their requirements known

Apply for this job
Share this job

Contact Us

Canadian Newcomer Jobs


333 Wilson Avenue
North York ON M3H1T2 CA
Phone: +1 (647) 945-5456

NOO Mailchimp Widget require active plugin MC4WP: Mailchimp for WordPress.

Please follow & like us :)