Personal Support Worker

Department: Complex Continuing Care

Company Description

The University Health Network, where “above all else the needs of patients come first”, encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of ground breaking firsts and a purpose of “Transforming lives and communities through excellence in care, discovery and learning”, the University Health Network (UHN), Canada’s largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world.

Job Description

Union: CUPE
Site: Toronto Rehabilitation Institute – E.W. Bickle Centre
Department: South 3, CCC
Reports to: Manager, Program Services
Work Model: On-Site
Grade: EU3
Salary: $27.24 – 27.95 (start rate is non-negotiable and in accordance with the collective agreement)
Hours: 0.40 FTE
Shifts: Days/Evenings
Status: Permanent Part-Time
Closing Date: July 11, 2024

Position Summary

The Personal Support Worker (PSW) is a member of the inter-professional care team and is expected to maintain a collaborative and active working relationship with team members in the provision of patient care.


  • Assist patients with activities of daily living: This includes feeding, lifts and transfers, bathing, skin care, oral hygiene, and toileting.
  • Perform tasks delegated by an RN or RPN in compliance with the RHPA for which appropriate education and training has been completed. RNs and RPNs will be responsible for the oversight of the PSW when performing the delegated tasks. Delegated tasks can include actions that involve insertion of a digit or instrument into a body cavity, or any care or procedure under the dermis, for example.
  • Communicate and demonstrate basic information in accordance with a patient’s pre-established Plan of Care.
  • Ensure a safe environment for patients and staff by reporting and documenting unsafe conditions such as broken equipment as well as any patient behavioral, physical, or cognitive changes. Safety concerns must be reported to an RN, RPN or other regulated health provider, in compliance with patient safety responsibilities and corresponding hospital plans, policies and procedures in order to ensure a safe environment for patients.
  • Complete and maintain related patient records and progress notes, as per hospital policy.


  • Education: Successful completion of a PSW program from an accredited community college;
  • Current Basic Cardiac Life Support (BCLS) Certificate;
  • Behavioral management training (such as PIECES, U-First, CPI) is considered an asset
  • Ability to handle daily mild to moderate physical exertion (i.e. constant standing, walking, climbing, reaching and frequent movement) on an occasional to frequent basis;
  • Acute care and/or previous rehab experience considered an asset;
  • Good attendance record is required

Additional Information

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

  • Competitive compensation & benefits (medical, dental, etc.)
  • HOOPP defined benefit pension plan
  • Wellness services & offerings
  • Close access to the TTC and UHN shuttle service
  • Opportunities for development and promotions within a large organization
  • Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

All UHN Employees are required to be fully vaccinated with a COVID-19 vaccine series, approved by Health Canada or the World Health Organization, as a condition of hire. Proof of COVID-19 vaccination will be required. Should you be the successful candidate, you will be required to comply with UHN’s mandatory Vaccination Policy that is in effect.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

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