Partnerships & Events Supervisor

Looking for a career with a dynamic organization that is committed to protecting wildlife? We are interested in dedicated individuals who are positive, enthusiastic and passionate about wildlife conservation and protecting our planet.

Our Toronto Zoo is a mission-based, not-for-profit organization whose mission is connecting people, animals and conservation science to fight extinction.

Our Toronto Zoo serves more than 1.2 million guests each year on over 500 acres and the foundation of all of our work is based on four cares:

  • We care about our animals
  • We care about our team
  • We care about our guests
  • We care about our community

We strive to have this caring culture grounded in the principles of equity, diversity and inclusion. We commit to collaborating with our teams, guests and community to reflect and celebrate the rich diversity of Toronto and Canada.

As a world class accredited zoo and part of the global conservation community we work with the World Association of Zoos and Aquariums and the International Union for the Conservation of Nature and collaborate with governmental agencies, conservation and science non-governmental organizations and corporate and academic partners to share our knowledge and learn from each other to enhance our collective impact.

We are currently embarking on our new master plan and creation of a Community Conservation Campus. As one of the GTA’s Top Employers for 2022, we are seeking an experienced supervisor with outstanding public relations, events and marketing expereience to join our Partnerships & Events team.

Basic Function: Reporting to the Manager of Partnerships & Events, this position is responsible for providing daily supervision and training to both permanent and non-permanent staff including group events, events and partnerships and community outreach seasonal team as well as performing the daily operational requirements for all aspects of the Branch. This position will assist and provide support in implementing the Strategic Plan.


Supervise and support of the Zoo’s revenue generating programs including corporate events, year-round and signature events, special exhibit and VIP events, zoo days, birthday parties as well as community outreach, community partnerships, cultural programming and activation opportunities. Work closely with new/external groups including event planners, tourism partners, corporations, associations, charities, sponsors, etc.

Supports the Manager, Partnerships & Events with sponsor benefit planning and fulfillment.

Supervises, directs, trains, schedules, evaluates, disciplines and assigns duties to staff. Processes staff payroll.

Plans, co-ordinates and executes events as required

Recommends, develops and assists in executing annual event year-round event and outreach calendar.

Serves on Zoo and public committees as required.

Monitors and records time and attendance of staff.

Supports preparation and management of annual budget for the Unit.

Assists Manager in ensuring that all staff properly complete work assignments.

Ensures that the Manager is aware of all work assignments and projects taking place within the Branch and keeps him/her informed of any problems that may occur, as well as the status of the assignments/projects.

Maintains Partnerships & Event records, files and correspondence.

Prepares reports of a general nature including tracking sheets, work activity, Division Head and staffing reports .

Ensures staff compliance with Toronto Zoo policies and procedures and OHSA.

Update client database, revenue and survey tracking sheets as well as Group Event status reports.

Assist with client contracts and billing/invoicing.

Overseas the mascot and outreach programs and off-site community events and when required, wears the mascot costume or escorts the mascot for various functions on/off site.

Other related duties as requested by the Manager.


Must possess a certificate or diploma in Event Management, Public Relations and/or Marketing at the community college level, or the equivalent amount of experience and training.

Must possess five (5) years of experience in events and partnerships

Must possess two (3) years supervisory experience in the same or similar position and possess strong event planning and sales experience.

Experience supervising in a unionized environment preferred.

Must have strong interpersonal skills with proven leadership ability.

Must have demonstrated superb written and verbal communication skills using the English language as well as strong organizational skills.

Must be proficient is the use of computers including Mirosoft Word, Outlook. Experience with CRM and RMS an asset.

Must possess a non-probationary Class G licence, along with a good driving record.

Possess working knowledge of Occupational Health and Safety Act and GHS.

Must be able to deal with staff and public in a courteous, efficient manner.

Fluency in another language an asset.

Must be capable of performing the physical demands of the job.

Must be able and willing to work on/off site as well as shifts, weekends and holidays.


If interested in this position, please click on the link below and complete the instructions in the questionnaire. You will be required to submit your resume and cover letter by 2022-09-18:

To apply click here:

While we appreciate the interest of all applicants, only those selected for an interview will be contacted. Previous applicants or interviewees for this role will not be reconsidered for this posting.

The Toronto Zoo provides accommodation for employees with disabilities, as defined under the Ontario Human Rights Code. If contacted for an interview, and you require specific accommodation for the interview process because of a disability or a medical need, then please advise the person contacting you of your requirements, so that arrangements can be made for the appropriate accommodations to be in place before you begin the interview process.

The Toronto Zoo respects the principles of equity, diversity and inclusion and seeks to model these principles in all that we do. We are committed to fostering an inclusive workforce where all employees feel respected, supported and valued. We strive to create an environment that represents the rich diversity of our guests and our community and encourage applications from all qualified individuals who can contribute to enhancing our commitment to equity, diversity and inclusion. The Toronto Zoo supports equity in employment and encourages applications from those who belong to the Government of Canada’s employment equity designated groups: women, Indigenous (First Nations, Inuit, Métis), persons with disabilities and members of racialized groups/members of racialized communities. Applicants from other traditionally marginalized communities (i.e. 2SLGBTQ+) are also encouraged to apply. We are committed to accommodating applicants with disabilities to fully participate in the recruitment process.

Please be advised the Toronto Zoo requires mandatory COVID-19 vaccinations for employees.

Job Types: Full-time, Permanent


  • 8 hour shift
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