Neighbourhood Multi Dwelling Unit (MDU) Regional Manager – GTA West #2


With the continued growth of our client Bell Canada and as one of their preferred partners OSL, a Bell Authorized Agent, is recruiting for a Neighbourhood Multi Dwelling Unit (MDU) Regional Manager.


OSL is a people-first, award-winning company that provides outsourced sales solutions for some of North America’s largest Fortune 500 companies. We believe in great people doing greater things, every day. At OSL, we hire passionate, driven people to be those sales leaders and who are ready for their next big career move. OSL people are professional, willing to adapt and learn new skills, and are social by nature. Our people are what make OSL an award-winning, leading sales and operational organization.


We have an exciting opportunity to hire a Neighbourhood Multi Dwelling Unit (MDU) Regional Manager. Reporting to the Director of Sales, MDU & SMB the successful candidate will be accountable for supporting OSL Neighborhood Multi Dwelling Unit (MDU) Field teams.


Our ideal candidate is a confident, inspiring and accountable person working in a team environment and leading multiple Field Managers.


Primary Responsibilities:
  • As the Neighbourhood Multi Dwelling Unit (MDU) Regional Manager, you’ll be accountable to deliver the strategy and execution of such functions as:
  • Driving quality sales and market share growth throughout the sales market
  • Lead a team of Neighbourhood Multi Dwelling Unit (MDU) Field Managers to drive sales performance of their respective teams
  • Optimize sales execution through a structured and standardized approach
  • Managing successful execution of all programs to ensure achievement of sales and activation targets
  • Collaborate with Bell Vendor Manager daily regarding plan execution, target setting, performance, and various targeted programs
  • Elevate leadership skills and people management skills of the team
  • Prioritizing various sales tactics that will optimize ROI
  • Competitive Analysis
  • Meeting sales targets as set by management for all Bell residential services
  • Responsible to deliver team member coaching and motivational conversations as well as performance planning inclusive of in-field activity
  • Provide guidance to Managers regarding weekly schedules, payroll / vacation requests, inclusive of providing employee direction regarding questions related to OSL, payroll, vacation & expenses
  • Working closely with cross-functional teams to ensure successful execution of all programs
  • Host manager sales meetings, quarterly business reviews, and collaborate with sales management team to establish KPIs
  • Sales performance reporting and analysis daily
  • Ensuring project deadlines and deliverables are met
  • Managing team headcount by driving recruitment and retention initiatives
  • Various other duties as required
Education, Experience and Skills:
  • Minimum 5-7 years of experience in sales, including 2+ years in sales team management, preferably in telecom industry
  • Post-secondary degree or diploma in Business Management or related fields is an asset
  • Experienced leading a sales team that specializes in penetrating residential markets
  • Inspirational and creative sales leader that possesses demonstrated experience driving aggressive results
  • Customer service-oriented Teamwork and Collaboration, Adaptability and Initiative.
  • Strong planning and organizational skills, with the ability to anticipate problems and opportunities, and develop effective solutions.
  • Ability to work in a cross functional team at the divisional and corporate level
  • Ability to perform with minimal supervision
  • Excellent communication, interpersonal, written and analytical skills
  • Proven time management skills in a fast-paced environment
  • Willingness to travel through assigned territory (some overnight travel may be required) on a regular basis
  • Must hold a valid driver’s license and have access to personal vehicle for travel in-field
  • Flexibility to work various schedules including days, evenings and weekends
  • Ability to stand / walk for extended periods of time in all weather conditions
  • Bilingualism is an asset (English and French)
Core Competencies:
  • Great strategic planning and problem-solving skills
  • Research skills used to seek out opportunities to improve sales in their sales territory
  • Strong organizational skills with the ability to anticipate problems and opportunities, as well as develop effective solutions.
  • Ability to work with cross functional teams to
  • Excellent multi-tasking and time management skills, self-starter who takes initiative
  • Ability to prioritize and lead their team under pressure
  • Strong people management skills
  • Collaboration and teamwork skills
What’s Offered:
  • Competitive base pay, commissions and incentives
  • Health paid benefits
  • Tools for success – smartphone, branded company clothing and ID badge.
  • Coaching – Paid training program to help you master your role
  • Mentorship – Ongoing coaching to ensure your success
  • Work/Life Balance – Flexible work schedule; evening and weekend work may be required.
Working Conditions:
  • Flexibility to work various schedules including days, evenings and weekends
  • Ability to stand / walk for extended periods of time in all weather conditions


We thank all interested applicants; however, only qualified candidates will be contacted. This position requires the successful completion of a criminal background check.


At OSL, we celebrate difference. We’ve committed to fostering an inclusive and accessible workplace where everyone feels valued, supported, and reaches their full potential.
OSL does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply. We are an EEOC Employer.


Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.


For Internal applicants, for prior to applying to this position you must meet the following criteria:
  • 6 months in current position
  • Meeting all performance expectations
  • Discuss with your Manager prior to applying for the position and have your manager’s approval.
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