Merchandising Technician

OB POSTING #877411

Position: Merchandising Technician/Cashier
Site: Princess Margaret Outpatient Pharmacy
Department: Pharmacy
Reports to: Manager
Hours: varies
Status: Casual

University Health Network (UHN) is looking for an experienced professional to fill the key role of Merchandising Technician in our Outpatient Pharmacy Department.

The Energy of the City. The Rewards of a Great Career.

The University Health Network, where “above all else the needs of patients come first”, encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of groundbreaking firsts and a purpose of “Transforming lives and communities through excellence in care, discovery and learning”, the University Health Network (UHN), Canada’s largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world. Find out about our purpose, values and principles here.


As a member of the Outpatient Pharmacy, the MERCHANDISING TECHNICIAN is responsible for maintaining responsibility for ordering, receiving, and pricing prescription and non-prescription items for multi-site outpatient pharmacies including the Gift and Health Shop; performs merchandising and cashier functions; organizing revenue-generating promotions to attract customer interest; coordinating the return of stale-dated merchandises and other products; communicating with other Pharmacy personnel; performing technical functions in support of the Pharmacy; performing cross-functional duties, within scope of authority; performing other duties consistent with the job classification, as required. Requires lifting items, such as cases of nutritional products greater than 15lbs which are sold by the case, merchandising/stocking cases of beverages. Requires standing 95% of the shift. Requires repeated bending to get prescription orders. Requires assisting with packaging and sending prescription deliveries. Requires compression stockings fitting for patients and/or customers and coordination of compression stockings sales.


  • Grade 12 or recognized equivalent
  • One (1) year related merchandising experience preferably in the healthcare industry
  • Very good verbal and written communication skills
  • Very good interpersonal skills
  • Very good organizational and time management skills
  • Knowledge of Pharmacy operations, practices and regulations
  • Knowledge of applicable legislation i.e. Health Professions Regulations Act, etc.
  • Knowledge of Workplace Hazardous Material Information System (W.H.M.I.S.) requirements
  • Compliance with established confidentiality requirements
  • Satisfactory attendance


  • Six months technical experience in a retail/community Pharmacy

If you are interested in making your contribution at UHN, please apply on-line. You will be asked to copy and paste as well as attach your resume and covering letter. You will also be required to complete some initial screening questions.

POSTED DATE: May 27, 2021 CLOSING DATE: Until Filled

For current UHN employees, only those who have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN’s attendance management program, and possess all the required experience and qualifications should apply.

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