Learning & Engagement Program Leader

Looking for a career with a dynamic organization that is committed to protecting wildlife? We are interested in dedicated individuals who are positive, enthusiastic and passionate about wildlife conservation and protecting our planet.

Our Toronto Zoo is a mission-based, research, not-for-profit organization whose mission is connecting people, animals and conservation science to fight extinction.

Our Toronto Zoo serves more than 1.2 million guests each year on over 500 acres and the foundation of all of our work is based on four cares:

  • We care about our animals
  • We care about our team
  • We care about our guests
  • We care about our community

We strive to have this caring culture grounded in the principles of equity, diversity and inclusion. We commit to collaborating with our teams, guests and community to reflect and celebrate the rich diversity of Toronto and Canada.

As a world class accredited zoo and part of the global conservation community we work with the World Association of Zoos and Aquariums and the International Union for the Conservation of Nature and collaborate with governmental agencies, conservation and science non-governmental organizations and corporate and academic partners to share our knowledge and learn from each other to enhance our collective impact.

We are currently embarking on our new Master Plan and creation of a Community Conservation Campus. As one of the GTA’s Top Employers, we are seeking an experienced Program Leader to join our Learning and Engagement team.

Salary Range: $15.00, After 2022-10-10 – $17.24

Employment: Seasonal/Part Time (Year Round Potential)

Hours of Work: Max 40 hours/week during Seasonal period (March to Thanksgiving) Max 24 hours/week (Thanksgiving to end of February)

Duration: ASAP – June 30, 2023

Basic Function: Reporting to the Learning & Engagement management team, Program Leaders work on a part-time basis to deliver a variety of programs for a variety of audiences of all ages, such as curriculum-based programs for elementary- and secondary-level students, virtual programs, weekend children’s or family programs, Parent & Tot, etc. Also included in this position are family and group evening and/or overnight programs, requiring staff to work evenings or sleep at the Zoo when scheduled for these particular shifts. Shift lengths vary depending on the program and are typically 3 – 8 hours long. Hours are not guaranteed and will not typically exceed 24 hours per week; however, may be scheduled up to 40 hours per week. This position will assist and provide support in implementing the approved Strategic Plan.


Deliver specified curriculum-based programs in person or virtually, adhering to a specific program outline and components (as developed by Coordinators), using interpretive methods to engage participants of a variety of age or grade levels

Set-up, preparation, and strike-down of the program space, maintaining a clean and safe learning environment

As needed, under the direction of the applicable Coordinator, assist in the creation of additional teaching aids/resources or provide input for program development

Coordinate details with other Zoo staff such as confirming details of behind-the-scenes tours and animal visitors for programs

Liaise with group leader/teacher/parent, when group/participants arrive to discuss/finalize details of schedule for the day, and if necessary, work collaboratively with the other staff/Volunteer(s) to ensure they are informed and prepared to carry out program plans. At end of program communicates any important information to group leader/teacher/parent upon check-out

Keep Supervisors and/or Coordinators informed of factors affecting execution of programs and of program successes

Follow appropriate health & safety protocols. Report any hazards / concerns immediately

Adhere to the Code of Conduct, acting as a role model with a professional attitude and demonstrate environmentally conscious behavior

Regular cleaning of the work area to ensure it exceeds customer expectations and to ensure health & safety guidelines are adhered to, including picking up garbage, wiping high touch surfaces, and cleaning washrooms

Ensure all participants and Zoo guests are adhering to and following any relevant COVID-19 guidelines

Manages work time appropriately, checks with Supervisors or Coordinators if job duties end early

Complete other duties as assigned


University degree/College diploma in biology, education, or related field or the equivalent of Zoo education and related experience and training

Demonstrated experience delivering nature-related programs to youth

Demonstrated knowledge of animal, plant, and conservation issues

Demonstrated awareness of and commitment to sustainable practices

Must be able to work well independently and in a team

Excellent interpersonal skills / experience

Bilingual in French would be an asset

Familiarity with the Toronto Zoo and its wildlife / exhibits preferred

Must have working knowledge of WHMIS legislation, the Ontario Occupational Health & Safety Act

Following an offer of employment, the successful candidate must provide a satisfactory Vulnerable Sector Police Check in original copy, bearing an official stamp/seal, prior to commencement of employment at their own expense.

If interested in this position, please click on the link below and complete the instructions on the questionnaire. You will be required to submit your resume and cover letter:

To apply click here: https://forms.office.com/r/wiVBexAunr

While we appreciate the interest of all applicants, only those selected for an interview will be contacted.

The Toronto Zoo provides accommodation for employees with disabilities, as defined under the Ontario Human Rights Code. If contacted for an interview, and you require specific accommodation for the interview process because of a disability or a medical need, then please advise the person contacting you of your requirements, so that arrangements can be made for the appropriate accommodations to be in place before you begin the interview process.

The Toronto Zoo respects the principles of equity, diversity and inclusion and seeks to model these principles in all that we do. We are committed to fostering an inclusive workforce where all employees feel respected, supported and valued. We strive to create an environment that represents the rich diversity of our guests and our community and encourage applications from all qualified individuals who can contribute to enhancing our commitment to equity, diversity and inclusion. The Toronto Zoo supports equity in employment and encourages applications from those who belong to the Government of Canada’s employment equity designated groups: women, Indigenous (First Nations, Inuit, Métis), persons with disabilities and members of racialized groups/members of racialized communities. Applicants from other traditionally marginalized communities (i.e. 2SLGBTQ+) are also encouraged to apply. We are committed to accommodating applicants with disabilities to fully participate in the recruitment process.

Please be advised the Toronto Zoo requires mandatory COVID-19 vaccinations for employees.

Job Types: Part-time, Seasonal

Salary: From $17.24 per hour


  • 8 hour shift

Work Location: One location

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