ROLE AND RESPONSIBILITIES
We are looking for a Head barman to lead and setup the beverage program of a new upmarket restaurant opening with a strong food program consisting of an afternoon tea service and tasting menu in the evenings.
Minimum 3-year experience is required in similar role with relevant experience. Required knowledge and experience in mixology, classic and modern cocktail blending, wine, barista, recipes writing, costing, inventory, training and leading a team.
RESPONSIBILITIES
- Coordinate daily Bar setup
- Ordering, Inventory, Costings, setting par levels
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Regularly review product quality and research new vendors and products
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Ensure compliance with sanitation and safety regulations
- Control operational costs and identify measures to cut waste
- Create reports, hold briefings.
- Promote the brand in the local community through word-of-mouth and restaurant events
- Train new and current employees on proper customer service practices
- Implement policies and protocols that will maintain future restaurant operations
Qualifications and education requirements
- 3+ years of hospitality-related experience
- 1+ years of Bar manager or leadership experience
KEY SKILLS (KEYWORDS FOR ALGORITHM)
Customer service, People management, fostering teamwork, and giving feedback, Planning, Developing budgets, Self-motivated, High energy Level Multi-tasking, Resolving conflict, Verbal communication
Job Type: Full-time
Salary: $35,000.00 to $45,000.00 /year
Experience:
- bar tending: 1 year (Required)
- Hospitality: 3 years (Required)
Job Duties:
- Provide excellent customer service by taking orders, preparing them efficiently, and building a rapport with clientele
- Handle card and cash transactions, ensuring that all funds in the cash drawer are accounted for by the end of the shift
- Keep an eye on patron intoxication levels and respond appropriately
- Identify belligerent customers, and work with management when needed to maintain a safe environment
- Clean the bar and the surrounding area of spills and other messes as needed
- Other duties as requested
Work remotely:
- No