Customer Service Representative #2

With 25 years of experience, the Framing Depot has been a leader in the custom picture framing industry. We pride ourselves in our ability to frame almost anything in a timely manner with the highest quality at a reasonable price. We continue to grow year over year and we are looking for good people to join our team.

Job Description:

The candidate’s main daily responsibility would include helping clients select appropriate frames, materials, and methods to suit the client’s artwork, personal taste, and budget.

Requirements for position:

  • Minimum 3 years experience in customer service required
  • Good eye for colour
  • Great team player
  • Strong work ethic
  • Great attention to detail
  • High energy
  • Organizational skills
  • Willingness to learn

Job Types: Full-time, Part-time, Permanent

Salary: $18.00 per hour

Benefits:

  • Flexible Schedule
  • On-site Parking

Schedule:

  • 8 Hour Shift
  • Day shift
  • Monday to Friday
  • Weekends

Experience:

  • customer service: 3 years (Preferred)

Job Duties:

  • Answer incoming customer inquiries
  • Record and modify customer information within the database
  • Engage with clients in a friendly and professional manner while actively listening to their concerns
  • Offer support and solutions to customers in accordance with the company’s customer service policies
  • Other duties as requested

Work remotely:

  • No
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