Analyst, Decision Support and Evaluation

Positions Available: 1

Position Type: Full-Time Permanent

Hours of Work:37.50 hours per week

Location: Toronto, ON

Compensation: $21.35 to $26.50

Benefits: Full time positions are eligible for vacation, paid-sick days, as well as health and RRSP benefits.

About Us:

Reconnect Community Health Services is a not-for-profit health service organization in the west end of Toronto. Our services include supports for seniors, caregivers, and people living with mental health and addictions concerns. We pride ourselves on being at the forefront of client-centred care in our sector.

The Decision Support Analyst supports clinical, financial, and human resources data analysis and reporting throughout the organization. This role is proficient and familiar with database functionality, common tools and approaches for quantitative and qualitative analysis, data visualization, data quality, and making data accessible and digestible to a wide range of stakeholders. Attention to detail and a collaborative approach are key skills needed for success in this role.

What You’ll Do:

  • Support the design and development of data reporting processes for business operations.
  • Work with management, the Decision Support team, and the Director to prioritize and synthesize information needs.
  • Provide processed data to team members as per their needs.
  • Maintain a data repository to provide appropriate information that help in strategic planning and decision making.
  • Gather and process project data, financial data and other business data as requested by management and the Director.
  • Manage data integrity and accuracy of reporting systems.
  • Test all upgrades and new systems for any errors.
  • Troubleshoot and resolve system problems in a timely fashion.

The successful candidate will possess:

  • An Undergraduate degree in Health Studies, Computer Science, Statistics, Epidemiology, Social Science, or relevant education and experience
  • 1 or more years related experience, preferably in a health care setting
  • Experience in data quality management
  • Knowledge of health care reporting requirements and familiarity with various databases used to capture information in various health sectors is an asset.
  • Experience in report development including the design of standard and ad hoc reports for both internal and external purposes.
  • Able to independently create scripts in R or Python for automation, analysis, and visualization.
  • Experience using Power BI as a visualization tool.

Please be advised that in order to be eligible for employment at Reconnect, all new hires must have received both doses of a COVID-19 vaccine approved by Health Canada prior to their start date and will be required to show proof. Medical exemptions or any other kind of requested exemption based upon Reconnect’s obligations pursuant to the Ontario Human Rights Code will be considered on a case-by-case basis.

Application Process:

Are you excited about the prospect of joining our team? We can’t wait to hear from you! Please submit your resume, accompanied by a cover letter by clicking ‘Apply Now’.

To request accommodation in the application process, contact us by phone at (416) 899-7894

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Reconnect Community Health Services

1281 St. Clair Avenue West

Toronto, Ontario M6E 1B8

Reconnect Community Health Services promotes the principles of and adheres to the tenets of the Ontario Human Rights Code. We strongly encourage applicants with lived experiences, from Aboriginal communities, people of all races, colors, ethnic origins, religions, disabilities and sexual orientations to apply. We recognize that equitable access to employment is an agent in social change.

Job Types: Full-time, Permanent


  • Dental care
  • Employee assistance program
  • Extended health care
  • RRSP match


  • 8 hour shift


  • Community health sector databases: 1 year (preferred)
  • Designing standard and ad hoc reports: 1 year (preferred)
  • Similar position: 2 years (required)

Work Location: In person

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