Frisco Pools Inc. has been providing quality services to residential locations for over 25 years and we are growing! We are looking to hire an Customer Service Manager / Office Administrator / Administrative Assistant to handle all of our pools, hot tubs and water feature inquiries. We are looking for candidates that have experience providing high value Customer Service, are self-motivated, hard-working and able to work as part of a team. We are looking for people who want to learn and grow within our organization. This is a permanent position with seasonal hours. We offer competitive pay and excellent team dynamic. Must have prior experience in a similar role.
Job Details:
- Plan, organize, direct, control and evaluate daily operations
- Communicate with Department Managers
- Customer relations, including maintaining customer electronic files, & responding emails and phone calls
- Manage part-time staff and assign duties
- Determine merchandise and services to be sold, locate, select and procure merchandise for resale
- Explain the type of and cost of services offered, issue receipts and other forms
Qualifications:
- Excellent interpersonal and negotiating skills in a professional manner across a range of mediums including internet, email, telephone, and in-person
- Must be a self-motivated team player able to organize and prioritize workload in a high volume fast-paced environment
- Proficiency in Windows-based office applications including Word, Excel and Outlook
- Experience with QuickBooks is an asset
- Marketing experience is an asset
- Must have your own transportation to head office
Compensation & Benefits:
- $15.00 to $18.00 /hour
- Bonus Perks
- Vacation
Schedule & Hours:
- Monday to Friday, & occasional weekends
- Average day 9am to 5pm, flexible, extended times during peak season
- Winter hours are reduced (December to March)
- 35 Average weekly hours
- #READYTOWORK
Job Types: Full-time, Contract, Permanent
Salary: $15.00 to $18.00 /hour
Experience:
- customer service: 3 years (Required)
- Receptionist: 3 years (Required)
Education:
- Bachelor’s Degree (Required)
Licence:
- Car required to head office (Required)
Language:
- Check the location for distance in relation to your home. (Required)