Administrative Assistant and Customer Service Manager #2

Urgently hiring

Frisco Pools Inc. has been providing quality services to residential locations for over 25 years and we are growing! We are looking to hire an Customer Service Manager / Office Administrator / Administrative Assistant to handle all of our pools, hot tubs and water feature inquiries. We are looking for candidates that have experience providing high value Customer Service, are self-motivated, hard-working and able to work as part of a team. We are looking for people who want to learn and grow within our organization. This is a permanent position with seasonal hours. We offer competitive pay and excellent team dynamic. Must have prior experience in a similar role.

Job Details:

  • Plan, organize, direct, control and evaluate daily operations
  • Communicate with Department Managers
  • Customer relations, including maintaining customer electronic files, & responding emails and phone calls
  • Manage part-time staff and assign duties
  • Determine merchandise and services to be sold, locate, select and procure merchandise for resale
  • Explain the type of and cost of services offered, issue receipts and other forms


  • Excellent interpersonal and negotiating skills in a professional manner across a range of mediums including internet, email, telephone, and in-person
  • Must be a self-motivated team player able to organize and prioritize workload in a high volume fast-paced environment
  • Proficiency in Windows-based office applications including Word, Excel and Outlook
  • Experience with QuickBooks is an asset
  • Marketing experience is an asset
  • Must have your own transportation to head office

Compensation & Benefits:

  • $15.00 to $18.00 /hour
  • Bonus Perks
  • Vacation

Schedule & Hours:

  • Monday to Friday, & occasional weekends
  • Average day 9am to 5pm, flexible, extended times during peak season
  • Winter hours are reduced (December to March)
  • 35 Average weekly hours

Job Types: Full-time, Contract, Permanent

Salary: $15.00 to $18.00 /hour


  • customer service: 3 years (Required)
  • Receptionist: 3 years (Required)


  • Bachelor’s Degree (Required)


  • Car required to head office (Required)


  • Check the location for distance in relation to your home. (Required)
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333 Wilson Avenue
North York ON M3H1T2 CA
Phone: +1 (647) 945-5456

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