Administrative Assistant and Customer Service Manager #2 188 views

Urgently hiring

Frisco Pools Inc. has been providing quality services to residential locations for over 25 years and we are growing! We are looking to hire an Customer Service Manager / Office Administrator / Administrative Assistant to handle all of our pools, hot tubs and water feature inquiries. We are looking for candidates that have experience providing high value Customer Service, are self-motivated, hard-working and able to work as part of a team. We are looking for people who want to learn and grow within our organization. This is a permanent position with seasonal hours. We offer competitive pay and excellent team dynamic. Must have prior experience in a similar role.

Job Details:

  • Plan, organize, direct, control and evaluate daily operations
  • Communicate with Department Managers
  • Customer relations, including maintaining customer electronic files, & responding emails and phone calls
  • Manage part-time staff and assign duties
  • Determine merchandise and services to be sold, locate, select and procure merchandise for resale
  • Explain the type of and cost of services offered, issue receipts and other forms

Qualifications:

  • Excellent interpersonal and negotiating skills in a professional manner across a range of mediums including internet, email, telephone, and in-person
  • Must be a self-motivated team player able to organize and prioritize workload in a high volume fast-paced environment
  • Proficiency in Windows-based office applications including Word, Excel and Outlook
  • Experience with QuickBooks is an asset
  • Marketing experience is an asset
  • Must have your own transportation to head office

Compensation & Benefits:

  • $15.00 to $18.00 /hour
  • Bonus Perks
  • Vacation

Schedule & Hours:

  • Monday to Friday, & occasional weekends
  • Average day 9am to 5pm, flexible, extended times during peak season
  • Winter hours are reduced (December to March)
  • 35 Average weekly hours
  • #READYTOWORK

Job Types: Full-time, Contract, Permanent

Salary: $15.00 to $18.00 /hour

Experience:

  • customer service: 3 years (Required)
  • Receptionist: 3 years (Required)

Education:

  • Bachelor’s Degree (Required)

Licence:

  • Car required to head office (Required)

Language:

  • Check the location for distance in relation to your home. (Required)
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  • Address Toronto
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