Administrative Assistant – Canadian Newcomer Jobs

Employer: Combined Metal Industries Inc.

Position: Administrative Assistant

Terms of Employment: Full-time / Permanent

Location: Concord, Ontario

Employment Address: 8470 Keele St., Concord, ON, L4K 2S1

Hours of Work: 37.5 hours/week (afternoon shift) 3:00pm-11:30pm

Language: English

Benefits: Eligible for discretionary bonuses and/or salary increases in accordance with company policy. Eligible for long term disability, health, dental, and vision care. Also eligible for RRSP contribution program.

Salary: $50,960 CAD/annually.

Contact: please apply via https://can62e2.dayforcehcm.com/CandidatePortal/en-US/combinedmetal/Posting/View/265

Did you know that 34,000+ Canadians are directly employed in the recycling industry? Interested in becoming part of Canada’s workforce that’s shaping our environment?

Here’s what we do:

CMI sources and processes recycled ferrous and non-ferrous metals across North America to ensure they do not end up in a landfill or go to waste. Our recycling stream ensures that all the ferrous and non-ferrous metals that enter our yards will create something new again!

Job Summary

The successful candidate will provide the highest level of customer service and possess both organizational and interpersonal skills. This individual will provide administrative support to various teams as required, along with providing front line contact ensuring company is represented in a professional manner.

General Responsibilities:

Prepare, process, and track invoices, reports, and meeting minutes
Maintain electronic and hard copy customer files
Filing forms and documents
Data entry and data management
Assisting with quotations and directing invoices to appropriate department, collecting receipts
Organizing, booking, and confirming team meetings and appointments
Communicate with staff from various departments, as well as customers and visitors
Compile and store data; conduct research when needed
Where required, assist in training new staff
Create a welcoming experience for the customer

Respond to phone calls, emails and in person questions and concerns promptly
Forward escalated customer concerns to appropriate supervisor for resolution
Maintain customer contact lists; ensure information is accurate and up to date
Additional administrative duties as required

Requirements:

3-5 years of experience in performing administration functions
3-5 years of experience in customer service
High school diploma is required
Strong English communication skills, written and verbal
Proficient with MS Word, Excel, and PowerPoint
Strong judgement and decision-making ability
Customer service oriented with a positive attitude
High sense of initiative
Strong interpersonal skills; ability to work independently and in a team environment
Time-management skills; Ability to multitask in a fast-paced environment
Organized, detail-oriented, ability to prioritize tasks, and be adaptable/flexible
Experience with data entry is required
Experience coordinating with multiple departments
Experience with handling concerns in a professional manner
Experience with training others