Addiction Crisis Worker #2

The principal responsibilities of the ADDICTION CRISIS WORKER include: screening, assessing and processing client admissions as per policy; monitoring and attending to the physical, emotional and spiritual needs/condition of resident/ clients, ensuring concerns are addressed in a timely fashion; formulating and implementing discharge plan with resident/ clients, including referring resident/clients to appropriate treatment program(s); performing and overseeing/supervising residents/clients participating in general household duties; performing various clerical duties; providing crises intervention; performing other duties consistent with the job classification, as required.


  • Completion of grade XII or recognized equivalent
  • Completion of Detoxification Orientation Program at time of hire (or within a mutually agreed upon time frame)
  • Completion of a post secondary diploma program in Human Services, Addiction Studies or comparable field of study
  • Standard First Aide certification
  • Basic Rescuer Cardio-Pulmonary Resuscitation (C.P.R.) certification
  • Current certification, or in the process of receiving certification, from a recognized addiction counseling program (i.e.: Certified Alcohol and Drug Addiction Counselor) an asset.
  • Additional courses on women’s issues an asset.
  • Additional courses on mental health or other relevant health issues an asset.
  • Addiction Intervention Association membership an asset.
  • Minimum one (1) year experience in a related withdrawal management capacity, or recognized equivalent
  • Experience working in a mental health and/or social services system an asset.
  • Excellent interpersonal and human relations skills
  • Proven ability to work with women who experience substance use difficulties
  • Proven ability to work in a crisis care facility
  • Proven ability to set priorities
  • Proven ability to work with clients from a wide range of ethno-racial and socio-economic backgrounds
  • Proven verbal and written communications skills
  • Knowledge of Occupational Health & Safety Act and other relevant legislation
  • Knowledge of applicable Hospital and departmental policies, procedures, guidelines, protocols and practices
  • Basic knowledge of substance abuse treatment and/or rehabilitation resources
  • Ability to effectively and efficiently handle emergency and crisis situations
  • Ability to interact with clients in an empathetic manner
  • Ability to perform responsibilities in a courteous manner

POSTED DATE: July 23, 2020 CLOSING DATE: until filled


For current UHN employees, only those who have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN’s attendance management program, and possess all the required experience and qualifications should apply.

University Health Network thanks all applicants, however, only those selected for an interview will be contacted.

UHN is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity and equal opportunity. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bona-fide requirements for the open position. Applicants need to make their requirements known when contacted.

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